Privacy Policy

Privacy Policy

1. Introduction
Welcome to Pegasus Labs. We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy details how we collect, use, and protect your information when you browse our platform or place an order. By accessing our website, you agree to the practices outlined below.
 
2. Information We Collect
  • Personal Information: Name, institution/facility name, billing/shipping address, email address, phone number, and purchase history provided when submitting inquiries or completing orders.
  • Technical Data: IP address, browser type, device identifiers, and site usage data collected through cookies to optimize user experience and site functionality.

 

3. How We Use Your Information
  • To process, verify, and dispatch laboratory research orders.
  • To deliver technical support, order confirmations, and batch verification (COA) updates.
  • To maintain platform security, ensure regulatory compliance, and prevent unauthorized access.

 

4. Payment Security
All financial transactions are processed using encrypted gateway solutions. Pegasus Labs does not store credit card credentials or sensitive payment details on our internal servers.
 
5. Third-Party Sharing
We only share essential data with trusted third-party service providers required for business operations, including local and international logistics carriers, encrypted payment gateways, and core website infrastructure tools.
 
6. Data Protection & Security
We employ industry-standard security protocols to protect your personal and institutional data. However, no data transmission over the internet can be guaranteed as completely secure.
 
7. Research Use & Age Restriction
All products supplied by Pegasus Labs are strictly intended for in-vitro laboratory research and analytical testing—not for human or veterinary use. By using this site, you confirm that you are at least 21 years of age (or the legal age of majority in your jurisdiction) and acting on behalf of a qualified research entity.
 
8. Policy Updates & Contact
We reserve the right to modify this Privacy Policy as necessary. For questions or privacy concerns, please contact our Hamilton support team via our official contact page.