Find clear, detailed answers regarding our research compound purity, batch testing protocols, Hamilton dispatch logistics, and institutional orders. Everything you need to know about partnering with Pegasus Labs for your laboratory requirements.
At Pegasus Labs, we believe transparent information is essential for efficient scientific research. Whether you have questions regarding our HPLC testing standards, product intended use, or Hamilton fulfillment, our FAQ section provides clear, dependable answers to keep your laboratory work moving forward without delay.
No. All compounds provided by Pegasus Labs are strictly formulated for laboratory research, analytical testing, and educational purposes. They are not intended for human consumption, therapeutic use, or clinical application.
Every batch undergoes independent HPLC and Mass Spectrometry testing. You can view and download batch-specific CoA documents directly from our website or by contacting our support team with your batch number.
All inventory is stored in climate-controlled facilities and dispatched directly from Hamilton, New Zealand. This ensures maximum compound stability and eliminates international customs delays.
Unreconstituted lyophilized peptides should be stored in a dry, dark environment at -20°C for long-term stability. Detailed handling guidelines are provided on each product specification sheet.
Some payment providers place restrictions on transactions involving specialised laboratory and research products. For this reason, credit card and digital wallet payments are not currently available.
Pegasus Labs accepts secure direct bank transfers. You will receive our business bank account details and a unique payment reference after placing your order. Your order will be confirmed once payment has cleared, and we do not charge any additional transaction or payment-processing fees.
Orders are processed promptly from our local facility. Standard delivery within New Zealand typically takes 1 to 3 business days depending on your location and chosen shipping method.
Yes. We support university laboratories, scientific institutions, and research organizations with tailored bulk supply options. Please reach out to our technical assistance team for custom volume requests.
Our primary focus is supplying high-purity lyophilized research peptides. While we may offer select lab accessories, researchers are generally required to source their own appropriate reconstitution solvents, such as bacteriostatic water, based on their specific laboratory protocols.
Due to the highly sensitive nature of our chemical compounds and to maintain strict quality control, we cannot accept returns or exchanges once an order has left our facility. If you experience an issue with your shipment, please contact our support team immediately for a resolution.
Explore our range of analytical-grade peptides, complete with detailed specifications, purity profiles, and storage guidelines.
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